Welcome to Don Beyer Volvo, America's Favorite Volvo Dealer
Don and Nancy Beyer bought a small, struggling Volvo dealership in Falls Church on November 1, 1973, in the depth of the first Arab Oil Embargo. Over these many decades, family members have come (and come and come), and we have slowly added locations and franchises.
Don was a recently retired career Army officer (West Point 1946) with a huge love of cars. Nancy signed the checks and worried over the staffing. Their goal was to sell one car a day. That's how many cars were on the showroom floor in those early days: one.
The defining idea of our family business, from the first day, has always been customer intimacy. We hug our customers. We are servants, working to meet your needs. We try to be good listeners, fast responders, flexible, and pro-active. We want our customers to be extensions of our family, with long-term relationships of trust and respect.
Over these 40 years, we have done our best to define excellence as a Volvo dealer. We have won every Volvo award possible, many times. We have chaired the Volvo Dealer Council, the Volvo Retailer Advisory Board, and the American International Auto Dealer Association. The Beyer family is a deep part of the fabric of Volvo in the United States.
We have retailed well over 50,000 Volvos in our four decades, and performed more than a million Volvo services. Babies have been born in our Volvos. Myriad teenagers have learned to drive. Lots of honeymoons have begun in Swedish steel. More than just selling cars, we have been intimately connected to the lives of our client families through their Volvo experiences.
We are driven by our values in all that we do:
Integrity - our first rule is always just to do what it right.
Community - we must be an integral part of the society in which we live. We take responsibility to lead and to serve, from Meals on Wheels, to the National Campaign to Prevent Teen Pregnancy, to Virginia's largest high school dropout prevention program. The people of Don Beyer Volvo must act - if we do not, then who will?
World-class service - we are always on the path to educate every one of our technicians, parts folks, sales guides, advisors, and more to be Master Certified by Volvo Cars North America. We want to give you the most excellent, conscientious, kind, and friendly service possible. We are not perfect, but we will never stop trying.
Family -- this really is a family business. Mike Beyer, Weetie Beyer Hill, and Don Beyer Jr. lead the Second generation, fast giving way to Jon Holl, John Altman, Jordy Coho, Stephanie Beyer Kirby, Jared Beyer and Emma Beyer in the Third. We actually do not believe in nepotism, but we seize talent where we can find it. The best part is our family shares and lives our values, in many different roles.
We try to be different in three major ways:
#1 Our Volvo sales guides and managers are committed Volvo professionals - for the long run. They bleed Volvo Blue. They know Volvo inside and out, and want to help fill your Volvo needs for years to come.
#2 We always have the largest Volvo new car inventory in the country. We are determined to have the model and the color and the options you want.
#3 Our business philosophy includes Zero Defections - imagine our growth if we never lost a customer! So we will do your Virginia Safety, for free, as long as you own your Volvo.
Please come see us! We invite you to become part of our Don Beyer Volvo family. We intend to surprise and delight you for years to come.
~Mike and Don Beyer